Senior Product Manager II – Fraud

Wrapbook

Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team.

Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position.

The Opportunity – Senior Product Manager II (Remote – USA / CANADA)

Do you get excited about creating and building products from idea to delivery? Are you a self-starter who is energized by solving problems for the customer? Do you have an entrepreneurial calling to create new products, and have an unrelenting tenacity to get things done? Is who you work with as important to you as what you work on? Then this is the role for you.

We are looking for a Senior Product Manager II, Fraud to lead our Fraud space at Wrapbook – in this role, you will ideate, design, and build tech, tools, and processes that enable us to better protect our business and customers from financial risk and fraud as Wrapbook scales and grows. This leader will work cross-functionally to define and drive our overall product strategy and roadmap for the fraud landscape – from fraud prevention to fraud response. If you’re someone who gets excited about taking on the mindset of a bad actor to design the best products and programs to catch them, this is the role for you.

This person must have hands-on experience defining and leading software product strategy and roadmaps. Must have proven success in breaking down and solving complex problems while operating independently in high ambiguity. Must be excited to build with crossfunctional stakeholders the surrounding programs to support the success of their product features.


What you’ll do:
  • Define from the ground up and lead the overarching strategy to prevent and address fraud holistically at Wrapbook; make investment recommendations that support and further your product strategy.
  • Take a data-based approach to prioritize and drive your product roadmap; work with your cross-functional engineering and design partners as well as client-facing operations teams to deliver on your product roadmap.
  • Define, measure, and be accountable for the success of your products and supporting programs.
  • Execute on your product roadmap with hands-on approach to the product lifecycle — from discovery/design and research to tech design/implementation planning through testing/beta, go-to-market and post-launch performance analysis
  • Build and iterate on internal and external product features and capabilities that help Wrapbook be successful throughout the fraud lifecycle.
  • Drive efforts to develop and implement internal risk management controls through tech including designing and implementing policies end-to-end from discovery to compliance.
  • Experiment and explore innovative approaches to deliver “smart” fraud risk management, fast on behalf of customers and Wrapbook
  • Use your subject matter expertise and a collaborative approach to influence other teams’ feature/general engineering work that reduces Wrapbook’s exposure to cross-category risk at scale, with an initial focus on financial fraud and risk
  • Ideate and define on how we identify and reduce opportunities for fraud within the Wrapbook system throughout the entire customer lifecycle
  • Refine our due diligence processes and capabilities to strike the right balance between business needs and appropriate friction both in new customer acquisition and customer status/health.
  • Advise on other product teams’ strategy and new feature planning to incorporate fraud and risk mitigations across the board
  • Collaborate with the rest of Wrapbook’s Trust (Product Compliance, Privacy, Security) teams to share knowledge and accelerate shared efforts

What you’ll have:
  • 5+ years of product management experience
  • Strong critical thinker, creative problem solver, fast learner, and customer advocate
  • Have the highest integrity when working with sensitive data
  • Strong written and verbal communication skills – experience developing processes and documentation from scratch and driving alignment and adoption across cross-functional departments and teams
  • Experience leveraging analytics tools to access data insights and draw conclusions on qualitative and quantitative datasets
  • Experience working backwards from various layers of customer needs to lead the definition and delivery of products
  • Experience independently defining, prioritizing, and managing a product roadmap in a dynamic and ambiguous environment; experience working with client-facing operations teams, engineering and design to deliver on your roadmap
  • Experience identifying and delivering opportunities to build tech to scale manual efforts
  • Meticulous – able to research and identify risk patterns and develop plans and recommendations on how to proactively address risk via tech
  • Experience in financial services, payroll or other technically complex industry
  • Comfortable with ambiguity; have participated in high-judgment decisions/trade-offs that have significant impact on large organizations

We think you’ll be an amazing fit if:
  • You have any advanced financial industry certifications, CPA, CFA, CFE Certified Fraud Examiner, etc.
  • You have experience/strong interest in working in a start-up environment and/or in a technology consulting firm on fraud/risk projects
  • You love wearing a lot of hats, rolling up your sleeves to be hands-on with solving fraud issues.
  • Have a technical background/data analytics background

Why Join Us

At Wrapbook, creativity meets technology — and not just in the product.

In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include:

  • Unlimited Paid Time Off
  • Work from anywhere in Canada and USA
  • Health and Dental benefits
  • Up to $1500 towards IT set up for your home
  • Up to 2% matching RRSP / 401K
  • Learning and Development opportunities
  • Up to $50 USD/ $66.50 CAD towards Internet/Cell phone service

Our Pledge to Fostering an Inclusive and Safe Workplace:

Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation.

Compensation
  • Zone A: San Francisco, Los Angeles, Seattle, New York City, Boston, San Diego, Washington DC$167.2K – $227.8K
  • Zone B: All Other US Locations$148.8K – $202.7K
  • Zone C: All Locations in CanadaCA$148.8K – CA$202.7K

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